Frequently Asked QuestionsFAQ For CreatorsWe have some of the most asked questions answered.General What is difference between Regular & Extended license? With Regular license you can create one end-project for yourself or your client. With Extended license you get extra services from our team like Full installation and setup, App uploads.For more details refer : https://codecanyon.net/licenses/faq#main-differences-licenses-a Do you provide tech support? We always want our customers to succeed with their projects. Even though the support is not included as per the license agreement, We provide Free tech support for 6 months from date of purchase. Ready our support detailed policy here: https://iqonic.design/support-policy/ Do I need to pay Yearly or is it one-time payment. Its a one-time payment. Will I get all future updates ? Yes, you will get all the future updates for free once you buy this product. Are you Available for Hire? Yes, we take up selective project and customization work. Check https://service.iqonic.design for more detail What do I get in the package? You get full source code for Flutter Apps, Laravel Admin panel & website, and Figma File for App and User website.Admin What are the earning types for the Admin/Provider/Handyman? The handyman script supports two types of earning system as follows: Commission Based. As soon as you add services they will be visible on the service list. Subscription-Based. The services will be shown only when the provider has subscribed to one of the plans he had chosen. So, the service will be added but not shown in the list because none of the providers has subscribed to the plan, once the provider will subscribe then it will be shown in the list. This option can be enabled by the admin from the admin panel. What will be the Booking flow for all the roles? Let say you are a Provider. Now, when a Customer book a service, You can assign a Handyman to do the job or you can assign yourself immediately. Accept or Decline comes in the picture, when your assigned Handyman is not able to do the job at the moment for some reason, so he will decline the request and then you as Provider will be able to assign another Handyman or yourself for that Booking. Below accounts are needed. Provider, Handyman, Customer. Does this system supports multi-language? and can we add new language on demand? Yes, it has multi-language support, so the app can be user-friendly, but in the mobile application, only static text is translated, dynamic text from the API is not. Is this system compatible with Push Notifications?? Yes, OneSignal handles push notifications for the system. If you only want to notify users and not handymen or providers, you can do so from the admin panel. What is the difference between a Provider and a Handyman?? Provider can manage their services. when a Customer book a service, Provider will get a notification. Now, Provider will assign a Handyman to complete the service. Then, Handyman will contact to Customer and go to their place and complete the job. If Provider does not have any Handyman under him or Provider wants to work without Handyman, Provider can assign himself to the Booking and act as a Handyman.User Can we integrate our own payment gateway into the application? Yes, you can implement a custom payment gateway into the system. But will have to see if it's supported in flutter. What will be the Booking flow for all the roles? Firebase Firestore Database is used to chat between handyman, provider and customer. How does the Post Job service flow works? When you post your job, every Provider will be notified, and you can choose your desired Provider for the job done. You can have look to the flow we have provided https://wordpress.iqonic.design/docs/product/handyman-service/app-features/post-job-request/ What do you mean by location based services? This means that the user can enable their current location and determine whether the requested services are within the radius. The admin can set the Radius in Miles or Km from the admin panel.Provider Is there any option to verify the provider? This feature is already available in our script as Documents, which can be found in the Admin Panel sidebar, where Admin can enter the list of documents required by each Provider. Now the Provider must upload the documents from the edit profile section, and the Admin can view and approve them from the panel. Does the provider support wallets? The wallet system is for only providers and it works with only a commission-based system. The basic flow of the wallet system is that the admin adds the wallet for the provider. if the user books the service of a particular provider and pays then the admin can decide the commission amount to the provider from his/her wallet. How Time slot system work? You can have look to the flow we have provided https://wordpress.iqonic.design/docs/product/handyman-service/app-features/time-slot/ Can Providers manage handyman? Yes, the provider has the ability to add, update and delete the handyman. How does the Provider earn? The commission will be set for the Provider as per the Provider Type.Once the booking has been done the admin will payout the decided amount based on commission to their Provider. Can the provider assign bookings to the handyman even if he is offline? No,a handyman needs to be in online mode to get bookings from a provider. Is it possible for the Provider to assign the booking to themselves? Yes, incase of handymen are not available, providers can assign the booking to themself.Handyman What is Service Proof? This can be added after the booking has been completed; it works in the same way that they have proof that the work has been completed effectively. Furthermore, the client or provider cannot blame the handyman for any work-related issues. Manage Availability Status There are two statuses: Online and Offline. These statuses inform their respective providers whether they are available for work or not. Does user review handyman? Yes, reviews are an important feature for handymen because they allow them to work more efficiently and effectively. How does the Handyman earn? The commission will be set for the Handyman as per the Handyman Type.Once the booking has been done the Provider payout the decided amount based on commission to their Handyman.